The role of the Remote Contact Center Chat Representative is responsible for serving our members' needs through all channels, including chat, messaging, email, and even by phone. They are a one-stop shop for providing resolution on various topics such as debit cards, disputes, deposits posting, NSF fees, transfers, and so much more. They are responsible for cross-selling Pelican products and services and opening and closing deposit accounts of all types. The ideal candidate must have excellent grammar and
The role of the Telleris to greet all members when they enter the branch and assist them with their financial needs including, but not limited to, deposits, withdrawals, payments, and promoting and cross-selling Pelican’s products. Our ideal candidate has a positive, can-do attitude, and is a self-starter and problem-solver with strong cash-handling and member service skills. Additionally, the candidate should be comfortable in a sales environment and be able to meet monthly sales goals.
A Day in the
Contact Center Chat Representative (Remote after Training)
Teller (Jackson, LA)
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Posted 09/15/2024
Posted 09/17/2024